Returns & Exchanges

At Zed Aromas, we want you to be completely enchanted by your signature scent. If you are not satisfied with your purchase, we offer a 30-day return policy for unused products in their original packaging.

1

Initiate Your Request

Email our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack the items in their original, unopened box with all protective materials to ensure the fragile glass remains intact during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing